We ship worldwide and offer free shipping and returns on all orders. Delivery within Germany will take 2-4 working days from when you have placed an order online. In the case of international orders, please note that the delivery will take longer.


A tracking number will be assigned to your order as soon as it is shipped. It will be sent to you via email, along with a link to follow the progress of the delivery. You will be able to verify the location and expected delivery date of your order at all times. If you should have any further questions, please do not hesitate to get in touch with the Maison Héroïne team via email or telephone.