Privacy policy
We, Maison Héroïne GmbH, Burgholzer Str. 5a, 60433 Frankfurt am Main, Germany, (hereinafter "we", "us" and "our") are committed to protecting and respecting your privacy.
This Privacy Policy together with our Terms and Conditions and our Cookie Policy set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. All of the aforementioned documents can also be found as a link under Legal on our website www.maisonheroine.de.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the www.maisonheroine.de website, you are accepting and consenting to the practices described in this policy.
Information on the collection of personal data and provider identification
Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, individualized user behavior. We are a service provider in accordance with Section 13 of the German Telemedia Act (TMG) and the responsible body in accordance with Section 3 (7) of the German Federal Data Protection Act (BDSG).
Rights to information and revocation/data protection officer
You have the right to request information from us at any time about the data we have stored about you, as well as its origin, recipients or categories of recipients to whom this data is passed on and the purpose of storage. You also have the right to object to the processing or use of your personal data for the purposes of advertising or market and opinion research as well as address trading and commercial data processing. You can also object to the collection, processing or use of your personal data at any time if an examination shows that your legitimate interest outweighs the interest of the controller in the collection, processing or use due to your particular personal situation. This does not apply if a legal provision authorizes or obliges the collection, processing or use. Furthermore, you have the right to revoke your previously given consent to the collection, processing and use of your personal data at any time with effect for the future. All information or explanations on data protection can be obtained from the company data protection officer of Maison Héroïne GmbH, who can be contacted at hello@maisonheroine.com. Please also contact the data protection officer if you wish to exercise your right of objection or revocation in accordance with the BDSG.
Data security
Your personal data is transmitted over the Internet in encrypted form using SSL and 128-bit encryption. We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your user account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share your computer with others.
Collection of personal data when simply surfing our website
If you use the website for information purposes only, i.e. if you do not log in to use the website, register or otherwise provide us with information, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website. These are IP address; date and time of the request; time zone difference to Greenwich Mean Time (GMT); content of the request (specific page); access status/HTTP status code, amount of data transferred in each case; website from which the request comes; browser; operating system and its interface; language and version of the browser software. Furthermore, cookies are stored on your computer when you use the website. Our cookie policy also applies in this regard, which you can also find as a link under Legal on our website www.maisonheroine.de.
Use and function of our website
In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you generally have to provide additional personal data that we use to provide the respective service. If additional voluntary information is possible, this is marked accordingly. If you contact us by e-mail or via the contact form, your e-mail address and, if you provide it, your name and telephone number will be stored by us in order to answer your questions.
Data transfer to third parties
We may pass on your personal data to third parties if this is necessary to fulfill the purpose for which you have given us your data. In some cases, we use external service providers to process your data. These have been carefully selected by us and commissioned in writing. They are bound by our instructions and are regularly monitored by us. The service providers will not pass this personal data on to third parties.
Buying in our online store
If you wish to place an order in our online store, you must create a user account in which your data will be stored for future purchases. If you delete your user account, which is possible at any time, we will only store your data for the purpose of fulfilling the contract and will delete it as soon as we are no longer legally obliged to store it.
In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact details and order data, to Klarna. This enables Klarna to assess whether you can use the payment options offered via Klarna and to adapt the payment options to your needs. General information about Klarna can be found >here<. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in >Klarna's privacy policy< .
Our user account
If you wish to use the functions of our user account, you must register by entering your name, your e-mail address and a password of your choice. If you wish to make purchases in our online store, you must provide further information required for the processing of contracts. This mandatory information is marked separately. Further information is voluntary. As part of the user account, we store your data necessary for the fulfillment of the contract of any order, in particular your delivery addresses. We forward your payment information directly to our billing service provider; this information does not remain in our systems. Furthermore, we store the voluntary data you provide for the duration of your use of the user account, unless you delete it beforehand. You can manage and change all information in the protected user account area.
Newsletter
We use the so-called double opt-in procedure to subscribe to our newsletter. This means that after you have entered your e-mail address, we will send you a confirmation e-mail to the e-mail address you have provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 7 days, your registration will be automatically deleted. If you confirm your wish to receive the newsletter, we will store your e-mail address until you unsubscribe from the newsletter. The sole purpose of this storage is to be able to send you the newsletter. Furthermore, we store your IP addresses and the time of registration and confirmation in order to prevent misuse of your personal data. To receive our newsletter, it is sufficient to provide an e-mail address. The additional voluntary information about your person is only used to personalize the newsletter. To send our newsletter, we use the services of Rocket Science Group, LLC d/b/a MailChimp 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, whose servers are located in the United States of America and whose data standards are not comparable with European standards. Nevertheless, we are convinced that Mailchimp handles your data confidentially. By registering for our newsletter, you agree that we may process your e-mail address for the purpose of sending the newsletter. You can find more information on data protection by Mailchimp here: http://mailchimp.com/legal/privacy/ or by post at folder address: MailChimp, Privacy Department, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308. You can revoke your consent to the sending of the newsletter at any time. You can declare your revocation by clicking on the link provided in every newsletter e-mail, via this form on the website, by e-mail to hello@maisonheroine.com or by sending a message to the contact details given in the imprint. You can also unsubscribe from the newsletter via your user account. The data you provide will not be passed on to third parties. We are entitled within the scope of the legal permission according to § 7 para. 3 UWG to use the e-mail address you provided when purchasing a paid service for direct advertising for our own similar products or services. If a contract is concluded, we will therefore send you advertising for similar goods by e-mail from time to time; if you do not wish to receive such advertising e-mails, you can object to this use of your e-mail address at the following e-mail address: hello@maisonheroine.com.
Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. We use Google Analytics with the extension "_anonymizeIp()" for this website. This means that IP addresses are further processed in abbreviated form, so that they cannot be directly linked to individuals. IP anonymization is carried out by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Google Analytics is used in accordance with the conditions agreed between the German data protection authorities and Google. Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.
Use of social media plug-ins
We currently use the following social media plug-ins: Facebook, Instagram, Medium, LinkedIn and Pinterest. We use the so-called 2-click solution. This means that when you visit our website, no personal data is initially passed on to the providers of these plug-ins. You can recognize the provider of the plug-in by the marking on the greyed-out box using the initial letter. Personal data will only be transmitted if you click on one of the plug-ins: By activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored there (for US providers in the USA). We have no influence on the data collected and data processing operations, nor are we aware of the full extent of the data collection, the purposes and the storage periods. As the plug-in provider collects data via cookies in particular, we recommend that you delete all cookies via your browser's security settings before clicking on the grayed-out box. If you activate a plug-in, the plug-in provider receives the information that you have accessed the corresponding subpage of our online offering. In addition, the data specified in this privacy policy is transmitted, whereby in the case of Facebook, according to the respective providers in Germany, only an anonymized IP is collected. This takes place regardless of whether you have an account with this plug-in provider and are logged in there. If you are logged in with the plug-in provider, this data is assigned directly to your account. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. If you do not wish to be associated with your profile with the plug-in provider, you must log out before activating the button. The plug-in provider stores this data as a user profile and uses it for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy. Addresses of the respective providers and URL with their data protection notices: a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084. b) Instagram, LLC, https://help.instagram.com/155833707900388. c) Medium, Inc., 760 Market St, Suite 900, San Francisco, California 94102, USA; https://medium.com/policy/medium-privacy-policy-f03bf92035c9#.pfndi4irt d) LinkedIn, https://www.linkedin.com/legal/privacy-policy e) Pinterest, https://policy.pinterest.com/de/privacy-policy
Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. We use Google Analytics with the extension "_anonymizeIp()" for this website. This means that IP addresses are further processed in abbreviated form, so that they cannot be directly linked to individuals. IP anonymization is carried out by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Google Analytics is used in accordance with the conditions agreed between the German data protection authorities and Google. Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.
Rights of data subjects
Please contact us at any time if you wish to find out what personal data we store about you or if you wish to have it corrected or deleted. You also have the right to restrict processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). In these cases, please contact us directly.
Changes to this privacy policy
We reserve the right to amend our privacy policy should this be necessary due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce these on our website.
All interested parties and visitors to our website can contact us regarding data protection issues at
Maison Héroïne GmbH, e-mail: hello@maisonheroine.com
If our data protection officer is unable to answer your request to your satisfaction, you have the right to lodge a complaint with the data protection supervisory authority responsible for your federal state.